E-commerce Audit

The e-commerce world is dynamically changing. You have to be up to date with your marketing, with your products, and with your customer support. The competition is rough. If you are lacking anything on your website, you are behind. Let us check if your e-commerce platform is properly made. If not, with our experience and knowledge

we can make it stand out and leave the competition behind.

Step 1: Tech Debt Analysis

When conducting an e-commerce audit, it’s important to find and name all places in the code that have high technical debt. Technical debt is the result of poor design or implementation choices that make future development more difficult. This can include things like code that is difficult to understand or work with, inefficient database queries, and discrepancies between the development and production environments. Whoever runs an e-commerce knows that clients are picky and even a small delay or error on the page can make them leave. We understand how you feel and can help you review your current solution, and we won’t leave you with just the results of our research but with tools and a proper list of action points to be taken! 

Technology is always changing and evolving, which is why it’s important to regularly audit your e-commerce website. By conducting an audit, you can identify areas of improvement and make sure your website is up-to-date with the latest technology. According to some studies, business owners change their e-commerce website every 36-48 month so do not forget about the platform itself. Redesign is sometimes not thought to be one of the best.

When it comes to e-commerce, one of the most important aspects to consider is the architecture of your system. It can impact everything from the user experience to your search engine optimization (SEO) efforts. That’s why, if you’re looking to improve your e-commerce, it’s important to do an architecture review. If your internal team is lacking technical architecture expertise contact us, we will help with the review. 

Code reviews are an important part of any software audit. By carefully reviewing the code of an e-commerce platform, businesses can identify security vulnerabilities and potential compliance issues. When conducting a code review, businesses should look for common e-commerce security risks. No one likes when customers find issues on the website, especially costful ones like unwanted 99% discounts. We’ve seen a lot and we know how to avoid such issues.

As part of our e-commerce audit process, we review documentation to assess the adequacy of controls and procedures in place. This includes reviewing policies and procedures related to the order management, fulfillment and returns process. We also review documentation related to your integrations.

Step 2: Human / Business Issues Analysis

There are a number of human and business issues that can come up during an e-commerce audit. For example, businesses must be sure to properly track inventory levels and sales data. They must also have systems in place to prevent and detect fraud. Payment processing is another area that can be fraught with human and business issues. For example, businesses must be sure to properly handle customer payment information. 

Advise how to fully use the Potential of E-commerce Tools

As the world of online business and e-commerce continues to grow, it’s important for businesses to understand how to make the most of e-commerce tools and technologies. An e-commerce audit can help businesses take full advantage of the potential of their e-commerce platforms and tools, and ensure that they are using them to their fullest potential. An e-commerce audit can help businesses assess their e-commerce strategies and operations, and identify areas where they can improve. It can also help businesses identify areas where they may be missing out on opportunities, or where they can make changes to improve their overall e-commerce performance.What makes us different from other specialists you can hire? We actually have experience with running our own e-commerce, just ask our CEO. 

Step 3: Prepare an Action Plan and Bring it to Life

  • Conduct an audit of your company’s current software development processes and tools.
  • Based on the audit results, develop an action plan to improve your company’s software development processes and tools.
  • Implement the action plan by conducting workshops and training sessions for your company’s software development team.