GLPI - SpearDevs

GLPI Network

GLPI Network is an open-source IT service management (ITSM) software application that helps organizations manage their IT infrastructure, business processes and service delivery.

WHAT IS GLPI?

The software helps organizations increase operational efficiency, reduce costs, and improve customer satisfaction. It is designed to help organizations manage the entire life cycle of their IT assets and services, from procurement to retirement. GLPI Network provides a comprehensive suite of tools and features that include asset management, incident management, service request management, change management, reporting, and analytics. The platform also provides an intuitive user interface that allows users to quickly and easily create and configure workflows, manage resources, and track service performance.

GLPI Network also provides an integrated platform for IT professionals to collaborate and coordinate their activities. The platform allows users to create, modify, and share resources, documents, and reports. It also includes a range of features that enable users to create and manage complex workflows, including approval requests, escalations, and notifications. In addition, GLPI Network offers a variety of tools and features to help users monitor and improve the quality of their services. These include a service quality dashboard, service history, and performance metrics. The platform also offers a range of integrations with other popular ITSM solutions, such as ServiceNow, Jira Service Desk, and Zendesk. This allows users to integrate GLPI Network with their existing ITSM solutions, ensuring a seamless and unified experience.

GLPI Distribution

GLPI On-Premise

GLPI On-Premise is a traditional deployment model that involves installing the software on-site. This means that the organization will need to purchase and maintain the hardware and infrastructure needed to run the software. This can be costly, as the organization will need to pay for the hardware, software licenses, and any maintenance the software requires. However, with this type of deployment, the organization has complete control over the software and its configuration. This can be important if the organization needs to customize the software to meet its specific requirements.

GLPI Cloud

GLPI Cloud is a cloud-based deployment model that eliminates the need to purchase and maintain hardware and infrastructure. Instead, the software is hosted in the cloud, meaning the organization will not have to worry about the hardware or software licenses. This type of deployment is ideal for organizations that don’t have the resources or the expertise to manage their own IT infrastructure. With this type of deployment, the organization will also have access to up-to-date software, as the vendor will handle the updates and patches.

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